Privacy Policy

This policy explains how glint-vale collects, uses, and protects personal information when you engage with our studio.

Last updated

11 April 2026

Information we collect

We only collect information that is relevant to providing advisory services or responding to enquiries.

Directly provided
  • Name, email address, and job role.
  • Project context shared in emails.
  • Meeting notes or workshop outputs.
Automatically collected
  • Basic usage data from optional analytics cookies.
  • Browser and device information.

How we use information

We use data to deliver services, improve our work, and comply with law.

Service delivery

To design, deliver, and support the advisory work you request.

Communication

To respond to enquiries, share proposals, and confirm timelines.

Quality improvement

To refine our research methods and understand site usage trends.

Data storage and retention

We keep data only as long as it is required for active work or legal obligations.

Project records

Retained for up to five years for continuity and reference, unless otherwise requested.

Enquiry data

Deleted within 12 months if no engagement proceeds.

Your rights

UK and EU privacy law provides you with rights over your data.

Access and correction

You can request access to or correction of your data.

Deletion and restriction

Request deletion or limits on processing where applicable.

To exercise your rights, email us at [email protected].